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April 30 - May 3, 2012 | Orlando, FL     

Red Arrow   Workshops
Monday & Thursday

Full-Length Workshops
Monday, 1:00 pm - 5:00 pm
Thursday, 9:00 am - 12:00 pm

Show Me the Money: How to Determine ROI in People, Projects, and Programs
This session introduces the concept of ROI ultimate accountability as participants are exposed to the ROI Process. This includes developing objectives, collecting data, isolating the effects of the program, converting data to monetary values, tabulating appropriate program costs and calculating the ROI. Participants quickly see the advantage of using ROI, as six types of data are collected and analyzed. This session takes the mystery out of the use of ROI. This session is for anyone in an organization who is interested in knowing more about measuring the success of learning and development, particularly at the ROI level. An interactive, fun ROI quiz will highlight the myths and mysteries of ROI use.

After attending this session, participants will be able to:
  • Identify the drivers for ROI
  • Make the business case for ROI
  • Develop program objectives at multiple levels
  • Explain to clients how ROI works
  • Identify the steps in the ROI Methodology
  • Plan next steps

Speaker - Jack Phillips, Chairman, ROI Institute

The New Marketing Paradigm
Recently, the American Marketing Association changed its definition of marketing to "the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large". This exemplifies the importance marketing has taken within an organization and within a learning program. It is no longer enough to mass market to end users in the hopes of increasing utilization. Marketing can and should still drive utilization but it also means delivering and communicating the value of the program to the c–suite.

This session will take a look at creative ways of customizing marketing efforts for specific audiences, diverse business needs, and value outcomes. You will walk away with ideas on how to increase utilization through targeted efforts and how to

Blended by Design: A Framework for Building Blended Learning Solutions
This workshop will provide a framework and process for designing advanced blended solutions. Using the Skillsoft Workplace Learning Model with its proprietary eight phase approach, we will provide the structure, process and tools for the selection of formal and informal training events and blended learning activities. Through instruction and collaboration program participants will create an actionable program design and will be provided with knowledge and tools to support implementation.

Impact Analysis: Strategies for Success

Do you think measuring the value of your learning programs is challenging? Have you been putting it off because you think it’s too time-consuming? We have good news: through the use of the Impact Analysis toolkit, Skillsoft makes it quick and easy – turning you into a measurement rock star! Join us for this hands-on, interactive session and learn how:

  • The Impact Analysis (IA) toolkit and your Learning Consultant can make measurement simple – and even fun!
  • Two other clients have used the IA toolkit and what benefits they’ve obtained by doing so
  • To use the IA results from Skillsoft's broad client base to benchmark your own results

In addition, Jeffrey Berk from KnowledgeAdvisors will speak about the critical components that senior learning leaders are looking for in executive reporting as well as the key elements that business leaders expect to see when reviewing metrics from learning organizations.

You will leave this workshop with a ready-to-go plan to bring to your Learning Consultant, for conducting the IA in your own organization.

LMS Platforms: Deployment Options and Opportunities
Does your organization manage its Skillsoft content through a non-Skillsoft LMS? If so, this workshop is designed for you. This session will begin with a look at the recent changes within the rapidly changing talent space and how Skillsoft’s strategy ensures the utmost flexibility. The Skillsoft technical leaders will also provide a comprehensive look at Skillsoft’s latest web services capabilities via a demo from the Skillsoft iLab, where participants will be encouraged to ask questions and provide feedback on Skillsoft’s direction. The workshop will also provide details on how far the major learning management systems have integrated Skillsoft into their core product, and where you can help encourage them to go farther. During the exercise portion of the workshop, a set of focus groups will discuss what platform integrations are working well and which ones could be strengthened. Client case studies will also be shared. In order to get the most from this workshop, a technical degree is not required but attendees should have a solid understanding their organization’s deployment as well as a comfort level with the underlying technologies.

Mix and Match Workshops

"Square Pegs and Round Holes": Finding A Learning Governance Model That Fits
Industry data suggests that good governance structures contribute substantially to the success of your learning programs and are essential for sustainable impact and demonstrable results. Although governance is not "one size fits all" the benefits of sound governance are clear when the economy and the market are growing. Established decision–making processes and a shared understanding of the overall vision for learning governance can also be valuable in difficult economic times.
  • Are you setting a vision that aligns to your organizational accountabilities?
  • Is your organization structured to efficiently delivery learning programs?
  • Have you addressed process inefficiencies across the learning value chain?
  • Have you identified the right mix of resources to develop compelling content?
  • Are you accurately measuring learning's impact?

In this workshop, we will demystify key governance concepts and will demonstrate how the basic tenets of sound governance aren't just for IT organizations any more. Participants will be guided through an established framework targeted specifically at learning and development organizations and apply key concepts to a variety of contexts.

Skillsoft Product Sandbox: SkillPort for Non SkillPort Users

This hands-on workshop with SkillPort will provide a deep dive in to SkillPort features and capabilities and give you a better understanding of the platform currently used by over 2500 customers and 7 million learners worldwide. During this workshop you will:

  • Explore the Learner and Administrator interfaces, user profile, "My Plan" and "My Progress" areas, "Search & Learn", InGenius and more
  • Create a more targeted user experience through configuration of the SkillPort site
  • Learn how to create and manage both users and groups and assign all content/asset types to learners and groups
  • Manage enrollments and waivers for learners within the organization
  • Create and view reports showing the learning activities of the organization

Skillsoft Product Sandbox: SkillPort – You drive!

Want to know more about building complex Learning Programs? How can the use of various types of SkillPort groups help you target your initiatives? Should you use Custom Curricula or a Learning Plan to meet your needs? In this hands-on workshop, you drive the agenda by asking SkillPort product experts the questions you most need answered.

Skillsoft Product Sandbox: SkillPort Reporting

This introductory workshop is designed to enhance your understanding of SkillPort Reporting. Attendees will follow along in SkillPort and run their own reports seeing for themselves how robust yet simple SkillPort reporting can be. In this workshop, you’ll learn:

  • Key terminology and concepts to help you get started with SkillPort Reporting
    • How to use the built-in report templates that ship with SkillPort to create your own personal templates
    • Step-by-step directions for using filters to customize report templates to meet your needs
    • How to apply best practices to ensure that you get the most from your SkillPort reports
    • How to export reports in different formats and set up report schedules

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